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ReturnsAll sales are final on food products.
All returns must be received back within 30 days of the initial sale.
Fustis are warrantied for 90 days after initial sale.
InspectionWe highly recommend that you immediately and carefully inspect your fusti when you receive them. We also recommend when cleaning them to check for leaks around the bottom and around the spigot opening. The stress of shipping can sometimes crack the welds at the bottom of the tank.
Damaged itemsDamaged merchandise will be replaced at no charge. If you have damage please notify us by email at firstname.lastname@example.org. We will issue a call tag and arrange for a pickup. Please repack damaged item in original packaging. Once we receive the returned merchandise, we will send you a replacement.
Undamaged ReturnsUndamaged returns must be in original, unused condition and must include original packaging. Undamaged returns will incur a restocking fee of 20% of the total sale.
To return material, please enclose a copy of your receipt and send to:
3401 State Street
Santa Barbara, CA 93105.
To locate a copy of your receipt visit your account
When we receive your items in good condition we will refund your credit card.